Did Your Southwest Airlines Flight Get Canceled? Here’s How to Get a Refund

Last week Huge winter storm US airlines have been forced to delay and cancel thousands of flights, throwing countless passengers into a holiday travel chaos that may have seemed very close to a conspiracy. Planes, trains and cars (1987) for convenience.

But while most airlines have returned their schedules to business as usual, Southwest Airlines has yet to recover. On Wednesday, December 28, according to the flight tracking website FlightAwareIt canceled about 2,500 flights.

according to New York Timesone of Southwest’s main selling points is partly to blame for the situation: while other airlines rely on stops at large metros Airports Connecting travelers from one small town to another, the Southwest app often takes you directly to your destination. But smaller airports mean fewer resources; And if the flight is to one of those small airports It is cancelledIt is difficult to find spare crew members and another aircraft to replace them. This can – and has – caused a very devastating ripple effect. There were other issues that led to the fiasco as well, like Southwest’s outdated scheduling technology.

But if your Southwest flight is cancelled, you may be a little less concerned about why that happened and more concerned with getting your money back. This should be easier than finding a plane, train, or other car to take you home (or away from home). like MassLive.com reportsYou can request a refund by going to Southwest’s Travel interruption information page And enter only three data points: your first name, last name, and reservation confirmation number.

You can also seek reimbursement for “additional expenses” — including hotel rooms, meals, car rentals and other airline tickets — incurred as a result of “a flight cancellation or significant flight delay between December 24, 2022 and January 2, 2023.” To do this, visit Email us page Submit a complaint about your flight being canceled or delayed: You will see a file upload button where you should add your receipts, and there is a text box where you can explain the reason for the receipts and why you should be compensated.

(free MassLive.com)